No Worries Return Policy

At School Depot we understand that sometimes you may buy something you do not want or is a wrong size. Hence we have a no questions asked return, exchange and refund policy.

Returns

Not 100% happy with your purchase? We’ll replace or refund it, no worries.

You must return goods within 14 days, in their original condition, including the packaging.

Please note that we do not refund courier cost. Courier cost will only be refunded if we courier a wrong product.

Exchange

We are happy to exchange any product within 14 days of your purchase. Provided the goods are returned in their original condition, including the packaging. 

However, you will have to pay for the courier cost of the exchanged item.

Contact us on info@schooldepot.co.nz if you need any help with returns.

Return Address: 17 Castor Bay Road, Castor Bay, Auckland 0620.



Note - the following items can only be replaced or refunded if faulty

  • Software
  • Opened inks or toners
  • Mobile phones, tablets, printers, laptops and PCs (and other technology products)
special customer orders.