NZ OWNED & OPERATED - Email: info@schooldepot.co.nz, Phone: 09 6001306
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        School Depot 3 Year Warranty

        School Depot Device Extend To 3 Years RTB Warranty Education

        You can extend the warranty of your product to a total of 3 years at a fraction of a price. 

        What does 3 year warranty cover?

         FEATURES SCHOOL DEPOT WARRANTY CONSUMER GUARANTEES ACT
        Type of good or service covered Applies to products sold by School Depot where proof of purchase is provided Applies to goods or services ordinarily acquired for personal, domestic or household use
        Repair or replacement of faulty components with components of
        the same value or comparable quality
        Yes Yes
        Term As selected in this document A 'reasonable period of time' depending on the nature of the product
        You can decide to repair or replace a component or a product Yes - if the product has failed 3 times Yes - in the case of substantial failure the consumer has the choice of remedy
        Cover applies to replacement item Yes - the remaining term under the School Depot 3 Year Warranty cover will transfer to the replacement item Yes - for a 'reasonable' period
        Cover for consequential losses Yes - if they are reasonably foreseeable as a result of the failure (excluding loss of profits) Yes - if they were reasonably foreseeable as a result of the failure
        Fair Wear and Tear Yes - if the customer has taken all due care to
        protect the good
        Yes - if it fails before it might reasonably have been expected to
        Loan unit (available on Laptop , smartphone ) Yes No
        Priority scheduling for services and repairs Yes No
        Accessories cover (Power Adapter, Battery, Cables) Yes - 1 year Yes - if Act Applies for 'reasonable' period
        Hardware Cover Yes - 3 year Yes - if Act Applies for 'reasonable' period
        30% discount on labour charge for non-warranty covered problems Yes No
        Commercial Use Yes Yes - if Act Applies and is not contracted Out
        Operation System Reinstallation and MS Update (OS) Yes No - unless reasonably foreseeable as a result of the failure
        Free Insurance Report (If insurance Claim needed) Yes No

         

        School Depot Warranty Benefits

        Loan unit (available on Laptop, smartphone)

        Should School Depot need to keep your portable device on-site for inspection, overnight testing, repairs or servicing, we will loan you a unit to replace the absence of your laptop or smartphone for the duration of your service. You will have to arrange for the pick up and drop-off of the loan unit.

        Priority scheduling for services and repairs

        If you need to bring your device or computer back to School Depot for servicing or a repair, your item will jump to the top of our queue and be the first product looked at by our expert technician team

        Accessories cover (Power Adapter, Battery, and Cables)

        School Depot warranty will cover your power adapter & Laptop battery or other accessories which were included in your original package. These accessories are covered for a total of one year.

        Hardware Cover

        This means your new tech is covered from the day of purchase to the end of your warranty in the unlikely event that any faults appear within the hardware.

        30% discount on labour charge for non-warranty covered problems

        If we find a fault with your tech that isn't covered by warranty conditions, we will gives you a 30% discount on the normal price of repair or servicing the issue, should you wish for our technicians to solve the problem

        Commercial Use

        School Depot warranty will cover your product even under commercial usage

        Operation System update (OS)

        School Depot will help you to upgrade your operating system to the newest version.

        Free Insurance Report (If insurance Claim needed)

        School Depot will help you to issue insurance report when you need to claim from insurance company.

        School Depot Terms & Conditions

        1. The School Depot Warranty covers the item(s) specified in the Invoice and purchased as new, which at the time of purchase included the manufacturer's original written warranty. In order to be eligible for the PB Care, the manufacturer's warranty must provide at least 1 year parts and labour
        coverage. It covers all mechanical and electrical defects that would normally be covered by the manufacturer's written
        warranty, unless otherwise stated in the following terms and conditions.
        2. School Depot reserves the right to claim under any relevant manufacturer's warranty, and School Depot will deal with the manufacturer as required in order to meet its warranty obligations.
        3. School Depot Warranty commences from the date of purchase, and extends the manufacturer's 1 or 2 year warranty to 2 or 3 years as specified in the School Depot Warranty option you select (3 months to 1 year warranty for Off-lease/Ex-lease Products).
        4. The School Depot Warranty is only valid for the product with the serial number recorded in the original proof of purchase (Invoice).
        5. School Depot Warranty is for the repair or replacement of faulty components with components of the same value or comparable quality. The decision to repair or replace a component or a product during the School Depot Warranty period will be made solely by School Depot in respect of an initial product failure. However, if the product fails 3 or more times, the client can request a replacement product, rather than a repair..
        6. School Depot will provide services during normal business hours and business days and therefore will be closed on Weekend and Public Holidays.
        7. School Depot will ensure that service is completed as quickly as possible, we are not responsible for delays caused by factors beyond our control, including but not limited to manufacturer's delays in providing parts, and general manufacturer availability of parts.
        8. The original proof of purchase must be provided by clients to claim the warranty/services. Clients will be charged a service fee for the services rendered if such documentation is not available.
        9. Clients are responsible for delivery of the warranted item to School Depot so it can be inspected and repaired or replaced
        10. The School Depot Warranty covers failure from fair wear and tear, provided the client has taken all reasonable steps to maintain and care for the product.
        11. The School Depot Warranty does not cover repairs for the replacement of parts due to incompatibility.
        12. School Depot Warranty only covers components that were present at the time of purchase. It does not cover any components that have been fitted after the original purchase.
        13. Damage to the item or its components, caused by power surges or spikes, including but not limited to, mains power and telecommunication connections, or to other unspecified sources, voltage fluctuations, rust or corrosion are not covered by School Depot warranty. Clients should take all reasonable steps to protect against damage caused by power surges, such as purchasing a surge protector that complies with local standards.
        14. School Depot Warranty does not cover damage to the item caused by overheating as a result of sitting or positioning the item without adequate ventilation for cooling or a dust free environment.
        15. School Depot does not accept liability for items lost, damaged or stolen as a result of freight, courier or storage.
        16. School Depot Warranty only covers hardware faults, and makes no provision for consequential loss of data of any type. It is the responsibility of the client to make regular backups of all data.
        17. School Depot Warranty will cover the cost of reloading operating systems and MS Updates. However, School Depot Warranty does not cover the cost of reloading application software and data. Reloading services are available and will be charged to the client.
        18. School Depot may replace the same, similar or slightly better item when the faulty item is not economical to repair. Technological advances may result in a replacement item with a lower selling price than the original. The replacement cost shall not exceed the original purchase price of the item.
        19. If the item is replaced, any remaining term under School Depot Warranty will transfer to the new item.
        20. School Depot Warranty does not cover loss or damage due to accidental or deliberate damage, negligence, abuse, wilful act, misuse, accident, theft, sand, liquid, rust, battery leakage, flood, fire, earthquake, electrical storms or any other act of god, war or terrorism.
        21. The following are not covered under School Depot Warranty: dropped product; collision with another object; any result of a malfunction or damage of an operating part from failure to provide manufacturer's recommended maintenance; costs where no mechanical or electrical failure is identified; consequential loss of any type; normal maintenance costs.